Agenda item

Questions asked under Standing Order 7(1)(2) and (5).

Minutes:

(A)   Mr Boulter asked the following question of the Leader or his nominee:-

 

“1.      How many of our Help to Live at Home providers have a CQC rating of Outstanding, how many are rated Good and how many are rated as Require Improvement?

 

2.       How many of our Help to Live at Home service users receive a service from a provider with a CQC rating of Outstanding, how many receive service from one that is Good, and how many from one that Requires Improvement?

 

3.       How does this compare to the service we used to offer Leicestershire residents before Help to Live at Home?

 

4.       Is the Council on track to make the £1 million a year savings?  How much is expected to be saved this year?”

 

Mr Blunt replied as follows:-

 

“1.      The County Council currently purchases domiciliary care services from over 50 providers, which are rated as follows:

 

          Outstanding – 0 providers

Good – 41 Providers

          Require Improvement – 6 providers

          Yet to be rated – 6 providers

 

2.       Good - 820 Service users

          Requires Improvement – 421 Service users

          Yet to be rated – 465 Service users 

 

3.       CQC publishes only the current ratings of regulated providers therefore this information is not held by the County Council.

 

4.       The County Council is on track to achieve the £1m saving this year.

 

The Homecare budget has been reduced by a further £5.6m (from £21.14m to £15.58m) to reflect the emerging trend of Service Users choosing to have a Direct Payment rather than a managed home care service.”

 

Mr Boulter asked the following supplementary question:-

 

“Can I thank Mr Blunt for the reply but could he please explain why the County Council gave contracts to six providers that still require improvement?  I would have thought that one of the basic things to have done was for the County Council to choose providers that have a good CQC rating rather than knowing they need improvement.”

 

Mr Blunt replied as follows:-

 

“Seeking people to help with living at home, is quite difficult.  There are many, many challenges to do with the cost of what people get paid and a variety of things.  We do the very best we can to find the best services that we can.  CQC are the people who regulate the industry and we are always working with them and with the providers to improve their service.  I think it is unfortunately endemic in the business that we are in that not everyone is good. We would like everybody to be outstanding.  Unfortunately that is not available in Leicestershire and sadly it is not available anywhere else in the country.”

 

(B)   Mr Osborne asked the following question of the Leader or his nominee:-

 

“The current contract with Menphys for Early Support and Inclusion ends at the end of this month.  The Budget for 2017 was £213.700.  The service is being taken in-house in order for the budget for 2018 of £170.000 to be achieved.  Would the Leader advise:

 

1.       Whether the in-house service will provide the same services to the 420 families who are currently being supported under the present contract?  If not, what services will be stopped?

 

2.       Is the provision of early support and coordination for children with complex needs to be in-house?

 

3.       Will the staff currently employed by Menphys be TUPE transferred to the County Council and, if so, will it be necessary to have a restructuring of the service, and what would be the costs if that were to happen?

 

4.       What assurances can be given to families who are using the early support service for children with complex needs about continuity of service since the contract with Menphys finishes at the end of the month?

 

5.       Will there be any change in the threshold for families wishing to access the service?”

 

Mr Ould replied as follows:-

 

“Before answering the five specific questions I need to point out to Mr Osborne that the total funding from the original contract with Menphys to provide the service to children and families with SEND - £213,700 – has not been reduced.  The revised specification was for £170,000 as some aspects had already been brought in house along with the funding needed to provide the particular service.

 

1.       Menphys has informed the Department it is currently working with 305 cases.  Menphys has identified that 98 of these 305 cases will require ongoing support and the others (207) can be closed.

 

Of these 98 at least 40 will be taken on by health services.  This leaves a maximum of 56 cases to be taken on by the County Council’s in house service.

 

The services delivered by Menphys under the current contract will be continued under the new in house arrangements.

 

2.       Early support and coordination for children with complex health needs will be undertaken by the NHS.  They already fund a worker who is based at Menphys to undertake the work.  The County Council will provide case coordination for children with SEND who do not have complex health needs.

 

3.       The staff who are eligible for TUPE will move across to be employed by the County Council.  It will not be necessary to have a restructure of the service as a result of this.

 

4.       Menphys are talking with families about their need for ongoing support.  If they need this and want it, then the case will transfer over to the County Council, who will write to families to explain this.  For children with complex health needs, the health worker who is based at Menphys will continue to undertake this work.

 

5.       Families will be able to access information and advice, access to more specialist short break services, and information about universal and targeted play and leisure services through the in-house service.  For families who need additional support or where needs are not sufficiently clear, an Early Help assessment will be undertaken in order to identify needs and deliver required support through groups or on a one-to-one basis.”

 

Mr Osborne asked the following supplementary question:-

 

“I am grateful to Mr Ould for his replies.  In the penultimate sentence of the reply to (b) you say that, of the 98 children, 40 will be taken on by the health service.  As you are aware, as am I, the contract with Menphys finishes in December and I would like some surety for families who use the facilities.  Are you therefore saying that you have concluded a contract with the health service or is it just a wish?”

 

Mr Ould replied as follows:-

 

“I’m not in a position of knowing whether a contract has been given to the health service so I will find out and reply to Mr Osborne in writing.”

 

(C)   Mr Osborne asked the following question of the Leader or his nominee:-

 

“Could the Leader indicate:-

 

(a)      How many children in the County have autism stated on their Education, Health and Care Plan (EHCP)?

 

(b)      How many of those children are in mainstream education but have high needs?

 

(c)      How many children are in outside provision, i.e. not in mainstream nor a county special school?

 

d)       What is the average cost of buying in outside provision per pupil?”

 

Mr Ould replied as follows:-

 

“(a)     628

 

(b)      280

 

(c)      150

 

(d)      £64,734”